Matching requests
Use this for a expert request update, a duplicate enquiry, missing customer details or a question about how expert matching works in Launceston.
Support
Contact Launceston Experts support
Send a support request for account access, business registration, customer enquiries, matching questions or website issues. Include enough detail for the team to identify the page, business profile, request or contact record involved.
Business profiles
Ask for help with registration, provider access, profile details, manage links or a expert listing that needs review.
Website issues
Report broken links, form errors, upload problems, incorrect page details or anything preventing a request from being submitted.
What to include
Add the business name, customer name, lead ID, page URL or email address if you have one. For urgent customer requests, mention the suburb, service type and what needs to happen next.
For access questions, use the same email address that was used for registration or lead notifications. If that inbox changed, explain what changed so support can check the record safely.